BrightonLace

Feel-good sustainable lingerie, handmade in England.

Brighton, United Kingdom
| 5,065 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Feel-good, sustainable lingerie designed to make you feel wonderful!

About Us
We are a small all-woman team working together to create beautiful, celebratory underwear that is both a joy to wear & sustainable too.

We are passionate about sustainability and work solely with eco-friendly & rescued fabrics, in small batches, to create our limited-edition lingerie collections.

To get to know us a little more find us on Instagram @brightonlace.

Announcement

Last updated on Nov 13, 2023

Feel-good, sustainable lingerie designed to make you feel wonderful!

About Us
We are a small all-woman team working together to create beautiful, celebratory underwear that is both a joy to wear & sustainable too.

We are passionate about sustainability and work solely with eco-friendly & rescued fabrics, in small batches, to create our limited-edition lingerie collections.

To get to know us a little more find us on Instagram @brightonlace.

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Brighton Lace

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Brighton Lace

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About BrightonLace

Sales 5,065
On Etsy since 2012

Feel-good, sustainable lingerie designed to celebrate you.

Shop members

  • Lou

    Owner

    I started Brighton Lace with a simple vision - to make feel-good, ethical lingerie that empowers and celebrates. I'm grateful to run the company with a small but amazing team of women alongside me!

  • Marta

    Maker, Designer

    Marta is our head seamstress. With a history of underwear making, we were lucky to find her! She sews pretty much all our undies and is also in charge of new creations.

  • Elena

    Maker

    Meet Elena, our incredibly talented second seamstress! With a background in haute couture, she is the brings a touch of magic to our small team.

Shop policies

Last updated on August 1, 2022
Hello and welcome to Brighton Lace, home to feel-good, sustainable lingerie.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Payment

We accept all methods of payment on Etsy.

Shipping

Hello and thank you for reading our shop policies. If you have any questions please don't hesitate to get in touch.

STANDARD TURNAROUND TIMES
We have 1-2 week turnaround time (before delivery) as nearly everything here at Brighton Lace is custom made.

I NEED MY ORDER QUICKLY
Due to popular demand we have recently introduced our "Ready to Ship" section which means your order will be sent out the following business day. During busy times, like Christmas, we tend to have much of our stock pre-made. Just get in touch if you need your lacies quickly.

UK POSTAGE
We now send all our UK orders with FREE DELIVERY, by 1st Class Royal Mail. 1st Class post generally takes 1-2 working days. We always have a Proof of Postage but please be aware this is not a tracked or signed for service.

POSTAGE EU and INTERNATIONAL (INCLUDING USA):
We send everything Royal Mail International Standard delivery. We always have a Proof of Postage but this is not a tracked or signed for service.


*****
As a small business we're still figuring out extra costs and taxes that may be incurred due to Brexit. Please be patient with us as we navigate this challenging situation.
If you're buying from us from Ireland or anywhere else in the EU, you may have to wait longer for your parcel, and pay extra charges on arrival for now.
We're really sorry about this! Please get in touch if this happens at info [!at] brightonlace.com as it's really useful for us to know, and we'll work on a solution together.
Lou & The Brighton Lace Team x*****


LOST POST:
If you have not received your order within a month of the shipping date please get in touch and we will do our best to help. We are not able to help after a month has lapsed.

Additional policies and FAQs

Privacy

We do not store your personal data anywhere outside of Etsy.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on Aug 1, 2022

Frequently asked questions

Custom and personalised orders

We can offer custom lingerie, just get in touch with your bra and knicker size and a link to your favourite Brighton Lace design.

Sizing details

If you are uncertain of which sizes to go for we recommend you send us your personal measurements (bra/knicker size) with your order. You can do this through the 'Note to Seller' option which appears at the checkout.

Each of our pieces is made from soft stretch lace and because of this our recommended bralette sizing is A-E Cup. If you can't decide which style of bralette would be the most flattering for your body type just write to us with your bra size and we'll be happy to help.

Care instructions

Lingerie - We recommend hand washing your lacies to keep them looking lovely.

Gift wrapping and packaging

Zero Waste Packaging:
As an ethical lingerie company, we believe in zero waste.
Every order comes wrapped in recyclable tissue paper with a handwritten postcard, all inside a recyclable cardboard postage box.

Wholesale availability

Some of our pieces are avaiable for wholesale. Feel free to get in touch if you would like to stock Brighton Lace.

Seller details

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